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This may have been the best customer service I have ever experienced – Port Wentworth Home Buyer

231 Dogwood CircleMichael and Kelly recently worked with John Sherrod of the Arlow Real Estate Group to find their perfect move up home.

What made you decide to work with John? “Because my parents, who had worked with Mark Arlow twice previously, spoke very highly of Mark and initially referred us to him.  We met with him but decided it was not the right to sell our home but we would start looking to buy.  Because we developed a good rapport, liked the vibe we got from Mark, and had already received such positive feedback about the work he did for my parents, we believed that he would have a strong and trustworthy team supporting him when he referred us to his Buyer Specialist John Sherrod.  In addition, a close and lifelong friend who is also a Realtor echoed the sentiment and said “if he’s on Mark’s team, he’s good.”  You were in immediate contact with us and always responded very quickly.”

In your own words what did you like about working with John Sherrod? “You were extremely responsive and very sensitive to our needs and concerns.  You were very knowledgeable about the areas we were looking at and also the properties.  I always felt like you were really on our side and looking out for our best interests.  You were professional with a nice balance of personal.  ”

“Working with John Sherrod made our house-buying experience much less stressful.  There are so many things happening at once that a home buyer must manage and John does a wonderful job at navigating you through this process.  He is very knowledgeable about all of the communities in Savannah and the surrounding areas (Pooler, Rincon, Richmond Hill, Port Wentworth, Guyton, you name it, he knows it!) and he will give you honest feedback about properties you may be interested in based on trends in the area.

John is always working for his client and is invested in getting your needs met.  He makes it clear he values his clients and it’s obvious he enjoys his work.  Every call, text, and email is responded to and quite promptly, and I don’t think I had a single question that went unanswered.  This may have been the best customer service I have ever experienced.

I highly recommend John Sherrod to anyone looking for their first or next home and have already recommended him to a friend.”

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